Account management
Your seller accounts kept healthy, compliant and free of avoidable warnings.
What it is
The running work, handled
Selling online involves a long tail of daily work: accounts to maintain, orders to track, returns to chase, platform rules to follow.
We take that operational load off your desk so you can spend your time on products and growth instead of dashboards and support tickets.
Seller CentralFlipkart Seller HubShopify adminReturnsInventory
What we do
What we take care of
Day-to-day account and operations work across your channels.
Order operations
Orders monitored end to end so delays are spotted before customers complain.
Returns & claims
Returns, refunds and reimbursement cases pursued instead of being written off.
Inventory watch
Stock levels tracked so you are neither out of stock nor sitting on dead inventory.
Pricing & offers
Price changes, coupons and sale event participation set up on time.
Support liaison
We deal with marketplace support so you do not have to.
How we work
From brief to brand-ready
01
Handover
We document how your operations run today and what needs attention first.
02
Stabilise
Immediate issues cleared: errors, pending cases, stock and pricing problems.
03
Run
Daily and weekly routines handled by us, with you kept informed.
04
Improve
Recurring problems traced to their cause and fixed properly.
Related work
Open Portfolio Where this fits in
Every discipline we work in has its own home in our portfolio, from websites to design, SEO and content.
Questions
Good to know
Do you need access to my seller accounts?
Yes, with the limited permissions needed for the work. You stay the account owner throughout and can withdraw access at any time.
Can you work alongside my in-house team?
Yes. We often cover specific areas while your team handles the rest.
Do you handle customer support messages?
We can handle marketplace queries and returns. Phone support is usually better kept in-house.
What about GST, accounting and legal filings?
Those stay with your accountant. We provide the reports and data they ask for.
Let’s build it